Customer Testimonials
If you’re wanting a good salesman ask for, James Gedde!! He was incredible! Super helpful, personable & honest. Couldn’t recommend him enough!
I have bought two vehicles from Luther dealerships in Minneapolis. I had a vehicle malfunction and had to have service in St Cloud. My experience was exceptional. It was very busy when I arrived. My service agent Jimmy set a tone of calm confidence right away. He was detailed, insightful and friendly. I was hoping to get the car in a few days, I received it back the same afternoon. Luck played part of it due to the nature of the issue, but this place and these guys run a tight ship. Very pleased and would recommend them to anyone. ... Read More Google - Oct 30, 2026
Service easy to schedule. Advisors knowledgeable.
By far best dealership we have ever been to. The staff in every department were very kind and happy to help. While we waited for them to fix a recall, we were sent a video of them doing a inspection review and showing what is recommened to be done. It was so helpful, and easy to understand. The mechanics are so knowledgable. Although I live over an hour away we will be coming back here for any work that may need to be done. Highly recommend.
Thank you Basil for all you did to make buying my new vehicle easy & fast . Awesome customer service.
Keith is the rudest service mgr.I've ever delt with. Accused me of trying to get a free battery in front of the entire service dept. Bought a honda battery for my pilot in April of 2020,100 month warrenty,I'm on month 78 and noticed my interior lights are dimmer than normal.I had an appoinment to check out my battery.They said in order for me to get a new battery that it had to fail the test! Come on man,I waited at least a half hour and car was parked outside the whole time. I debated this ... Read More Google - Oct 17, 2026
I had an exceptional experience at Luther Honda of St. Cloud, and I can’t say enough good things about Todd, my salesman, and Brian, the finance manager. From start to finish, both of them went above and beyond to make my experience memorable. What stood out most was how they treated me like a friend rather than just another sale.
Todd and Brian bent over backwards to help me put together a deal on a used vehicle that I felt was extremely favorable. They were attentive, accommodating, and genuinely invested in making sure I had a positive experience. It ... Read More Google - Oct 16, 2026
I purchased a slightly used 2026 Honda Passport in September. Worked with CJ for a seamless purchasing experience. There were a few minor details that needed to be address, discoloration of the seat and a chip in the windshield. Honda took care of both at no charge and also provided a loaner vehicle. They also did the interior/exterior protection which looks amazing! I've always been a Chevy person but now I'm hooked on Honda. Thanks for the great service!
I had an excellent experience purchasing my vehicle at Honda. The sales team was professional, knowledgeable, and attentive throughout the process. They answered my questions thoroughly, explained the details clearly, and ensured a smooth buying experience. I appreciate their outstanding customer service and highly recommend this dealership.
I wanted to share a great experience we had working with Todd Junior. He is an exceptional salesman who helped us get a 2025 Subaru Outback Limited for my fiancée at a fantastic price, and he even worked with us to secure a further discount on top of that. If you decide to go in, I highly recommend asking for Todd. Best, R B
I have my class gmc
Love my CRV but would never come back. Finance manager is pushy, rude and dishonest.
Finance guy very pushy. good salesman.
Our salesperson, Basil, was friendly, knowledgeable, and helped us every step of the way in purchasing our new Honda
Cory was very kind and honest. He responded to my text messages quickly to find the vehicle we wanted. I highly recommend Cory and his customer service!
Basil was friendly, responsive, and went the extra mile to make sure my car-buying experience was great. Thanks a ton, Basil!
Perry was awesome to deal with. Very comfortable buying experience. I don’t usually deal with dealerships so it was a refreshing experience to have such a good salesman. Pricing was honest and fair. 10/10
Parts are hyper inflated. Can not afford to buy parts here. $165.00 for a valve cover gasket kit omg. $75.00 dollars for a pcv valve. Don’t know how you stay in business! I would be scared out of my mind to ever buy a vehicle here! I purchased the above mentioned parts from a different Honda dealer for $100.00 less. Shame on you!
Smooth and quick purchase! Basil was great to work with, she really made sure we were confident with our decisions. This was our first time here and everyone was friendly and helpful.
Recently, Luther Honda in xx Cloud gave another service to our Odyssey. This was a special one, since it reached 100, 000.miles. very pleased with the maintenance schedule, that is set up and the way that the parts are replaced, before they cause actual problems. Would highly recommend this service team!
1 Star — Unprofessional Management & False Allegations Avoid Service Manager Keith Schmeling at St. Cloud Honda. We brought a 2024 Civic in for a fluid leak under factory warranty, but they refused warranty coverage. When we disputed an out-of-pocket diagnostic fee, Keith physically blocked our exit and typed false claims of criminal auto theft on our official invoice. Save yourself the headache and go elsewhere.
1 Star — Unprofessional Management & False Allegations
Avoid Service Manager Keith Schmeling at St. Cloud Honda. We brought our 2024 Civic in for an active transmission fluid leak and code (P0746) that should have been fully covered under factory warranty.
They dismissed the leak, claiming it was just "assembly lube" and stating it wasn't leaking "enough" for Honda warranty—despite the fact that Honda warranty covers active fluid weeping. They cleaned the pan and sent us away. Just a few days later, the CVT pan is actively leaking fresh transmission fluid again right around the bolt flange, ... Read More Google - Aug 7, 2026
Luther St. Cloud Honda was clean, with a comfortable and relaxed atmosphere. The staff was friendly and welcoming. Basil was professional and amiable, and gave honest and straightforward information. My wife and I never felt any pressure to make a quick decision. We would recommend St. Cloud Honda to anyone looking to by a vehicle.
Really love the honda I got at st cloud honda and really loved the service I got from Basil in the sales department. She wasn't pushy at any time and paid attention to my questions etc. She was also organized when it came to the process of buying the vehicle. Great experience with Basil overall and would absolutely recommend her to anyone looking for a honda at luther st cloud.
My purchasing experience with the Luther Honda team was excellent. My salesperson Basil Vogel was very knowledgeable and professional. I highly recommend her.
Basil was very pleasant and accommodating. Helped me find exactly what I wanted. She kept in touch but was not overbearing. Would definitely recommend this dealership to others
Basil was great to work with, friendly, knowledgeable. Looking for a vehicle stop in and talk with her. She will treat you right!!
Basil and the team at Luther St. Cloud Honda were amazing! I test drove three cars and just knew this Hyundai Kona was the one. Basil was personable, knowledgeable and helpful with my many questions. Everyone I came across from sales to finance were friendly and pleasant and made the car buying process feel easy. I would highly recommend Luther St. Cloud Honda!!!
When I was told, “ We’ll take good care of you”, That’s exactly what the team at Honda did! I love my new CRV touring sport hybrid! Thank you, Ethan and Josh!
My salesman, Ethan, was awesome. Very nice guy. However, they failed to disclose minor cosmetic damage on the 2024 Honda CR-V EX I was sold. Did not offer a walk around the vehicle, didn’t disclose damage, didn’t go over the features of the vehicle and pushed me into financing when I was pre-approved elsewhere. They lied to me about the financing I was pre approved for, stating it required 30k down. I called my original pre approval company and found that out that was untrue, I was furious. They will say or do anything to make a deal that ... Read More DealerRater - Jun 14, 2026
This is not my first vehicle purchase here, and there's a reason I keep coming back. I recently purchased a Honda CR-V Hybrid and absolutely love it!
The entire team was fantastic to work with. Scott Spanier and his staff have created a dealership culture that truly puts customers first. From the sales team, to the sales manager, to finance, they have always been friendly, professional, and respectful of my time. The process was smooth, and completely stress-free...specially the paperless process 🙂
If you're looking for a dealership that treats you right and makes buying a vehicle easy, ... Read More Google - Jun 11, 2026
Great experience all around! I leased a vehicle from Luther St. Cloud Honda today and appreciate all the friendly staff who helped me out (Perry, Pat, Hunter, and Brian). This is the fourth car I’ve leased from this dealership and I keep coming back because I always receive excellent service and support. Everyone has always treated me with honesty and integrity and I can recommend Luther St. Cloud Honda without reservation.
Luther St. Cloud Honda is a gem of a store when it comes to quality vehicles and employees. My family recently acquired a Honda Ridgeline and we could not be more happy with our vehicle and with the kind and professional service we received. I highly recommend Luther Honda for anyone looking for a new or used vehicle!
Our experience working with the sales staff has all been very positive, honest and straight forward. Working with Perry and Todd has been an absolute joy and working with GM Scott Spanier was truly a positive experience. I just recently leased my second Honda Ridgeline and everyone from sales and finance to service did everything to make the sales process outstanding. I would definitely recommend Luther Honda in Waite Park for sales and service.
Absolutely the greatest dealership on the planet
Our Experience working with the sales staff has all be very positive, honest and straight forward. Working with Perry and Todd has been an absolute joy and working with GM Scott Spanier was truly a positive experience. I just recently leased my 2nd Honda Ridgeline and everyone from sales and finance to service did everything to make the sales process outstanding. I would definitely recommend Luther Honda in Waite Park for sales and service.
Lied to by two different sales guys. A few days ago we test drove a used Honda pilot for our son. The vehicle had over 200k miles on it. Having the timing belt replaced every 100k miles is the most important repair that needs to be done on a Pilot. The sales guy named Todd told us the water pump and timing belt were replaced when they got the vehicle. The next day we returned to purchased the vehicle with Pat while going through the Carfax, there was no mention of the timing belt being changed recently, so we ask ... Read More Google - Jun 6, 2026
I went in just to see what I could get for my 2024 CRV at trade in. They offered me a very fair price. I had been thinking of getting a hybrid and they had the model I wanted. I got credit for being a repeat customer (this is my third CRV). I appreciated the no pressure sales and attention to getting me all the details I wanted. I love my new CRV Hybrid Sport!
Customer service and support, is a priority at Luther Honda of St. Cloud! From the service manager, to the service writers and the technicians. They work together as a team!
I’ve been going to this dealership since 2015, when we bought our first new CRV. We are now on our third one, a 2026! I cannot say enough about how great the folks are in sales, financing, to service! It is well worth the trip to Saint Cloud for sure!!!!!!!!
Shawn was very easy to work with and answered all my questions and Josh made a deal I couldn’t say no too. Thanks again
James was very competent , honest and really wants to help us get a good deal, He gave us all the good options and was willing to go the extra mile.
Shout out to Perry and Dan for making our experience so quick and easy! Wonderful customer service and we got a great deal for our 2024 Honda Hybrid CRV.
I had a great experience purchasing my car from this dealership. The entire process was smooth, professional, and stress-free. A special thank you to Corey (CJ) who helped me throughout the process, he was very friendly, patient, and made sure everything went perfectly. I really appreciate the excellent service and would definitely recommend this dealership to others!
i recently bought a 2019 Honda CRV from Luther Honda st.cloud, i was impressed by our young salesman Ethan, eager, friendly and helpful. Dane in service got us a brand new 2026 CRv to use for the day when ours was getting work done. This is the SECOND vehicle I've bought from this dealer, i strongly encourage anyone who is looking for a new or used vehicle to check these professional and helpful people out , I'm a happy customer...!!!👍🏽🇺🇸
Corey's amazing!
Easy, low pressure deal. I found a great used car and overall the experience was fantastic. Would definitely recommend my salesman, Shawn. If you're in the market for a car, check them out!
Always friendly, helpful and on time
They did an amazing job, helping to find the right financing option for our specific needs! Todd was amazing and easy to work with! Definitely recommend.
Great place to purchase a Honda and service dept is top notch
We got a used vehicle last week and Logan was awesome to work with. We really appreciate that there was no pressure and no slimy sales tactics, which was not the case with the dealer we visited prior to checking out Luther St. Cloud. Really happy with the car and the deal we got. We will certainly check back when we are in the market for another vehicle!
Great customer service. Kind of on the pricey end for service but all dealerships are like that
First, take my review with a grain of salt as my experience was with Basil from an initial Sales experience without closure or after sales experience. I'm surprised to see many negative reviews of this dealership, but most of the reviews seem related to bait and switch and after the initial sales entry to get you in the door which I didn't reach given pursuing a different car due to my own reasons.
I simply want to call out a specific person for the amazing early sales experience I had with Basil in Sales. I cannot speak to ... Read More Google - Jan 20, 2026
Everybody at Luther St. Cloud Honda went above and beyond to ensure my experience, from beginning to end, was a positive one. Thanks again!
Purchased a 2022 Honda odyssey from here and love it. The five stars aren’t because of the van though it’s because Todd made it a good experience for a buyer. Great experience will be back for next purchase
Pleasant friendly staff
On my 2nd vehicle via Luther Honda St Cloud. Very good all around. Sales, and Service. Patrick and Perry are top notch sales rep. And the service counter is very nice and warm.
The salesman "CJ" was outstanding to work with. Knowledgeable, trustworthy, and excellent communication would be the words I'd use. I got a fair deal on my new vehicle and trade.
TERRIBLE CUSTOMER SERVICE FROM YOUR “SERVICE MANAGER” KEITH AFTER BEING TOLD NOT TO EVER COME BACK AND STILL PAYING MY BILL OF $1,200.00 & MY WARRANTY COMPANY COVERING $1,700.00. NEVER EXPECTED TO BE TREATED LIKE AN ANIMAL RIGHT BEFORE THE HOLIDAYS. BY THE WAY HAPPY THANKSGIVING…
Everyone was friendly and kind and very straight to the point which I liked a lot.
I bought a 2014 Ford F-150 from Luther a little under a year ago. Initially there was an issue with the fan when I test drove it, but was assured that when they did their pre-sale inspection and work that it and any other issues would be addressed. A little under 4 months on and the fan stopped working entirely. Additionally, the check engine light came on, and the report from my mechanic was the timing chain needed replacing, along with the head gaskets. Although I was assured that their mechanics had gone over the vehicle and repaired anything that needed fixing, ... Read More Google - Oct 31, 2025
The experience we had was great. CJ took care of us and did a fantastic job. He was in continuous contact every step of the way. We love our new Pilot
I like the dealership, but after trading in my old crv, and checking back to their website, I felt I was played and was very disappointed in Perry! He told me that my rear hatch needed to be replaced and would cost $10,000. I didn’t really buy into that but knew there would be some repairs needed. Then he told me it had a lot of dings, which other than the hatch and bumper was not true. Then when we were doing the paperwork he made the comment that I put on a lot of miles! On the CARFAX it ... Read More DealerRater - Oct 18, 2025
Mislead my parents last summer when buying a new CRV. My advice is enter everything into ChatGPT - what you’re wants are, what these guys tell you, the numbers they give you, etc. helped us a lot avoid their misleading advice and sales tactics.
Very poor. Stay away. They did nothing to fix our Honda Pilot with a confirmed engine problem, (we actually received a letter from Honda, stating a possible problem, that we definitely experienced last September) but as the code was not showing current they wouldn’t pursue the actual legit expensive fix. Even after showing them a picture of the code from last year and the fouled plugs , they all still refused to do the right thing. Actually filing a complaint with the MN attorney general. I’ve purchased 4 new Hondas, over the past 40 plus years but no more.
Very poor. Stay away. They did nothing to fix our Honda Pilot with a confirmed engine problem, (we actually received a letter from Honda, stating a possible problem, that we definitely experienced last September) but as the code was not showing current they wouldn’t pursue the actual legit expensive fix. Even after showing them a picture of the code from last year and the fouled plugs , they all still refused to do the right thing. Actually filing a complaint with the MN attorney general. I’ve purchased 4 new Hondas, over the past 40 plus years but no more. I guess ... Read More DealerRater - Aug 13, 2025
Went in to get my vehicle serviced here. We purchased the car, used, from this dealership in 2018. We were given the original title, and have moved a couple of times since then and currently reside in a different state. We were here visiting family, and were having some issues with our AC, which we knew was under warranty. Great, so we decided to take it in to the selling dealership.
They told us the car title was listed as Salvage. Meaning that they could not complete the service under warranty. But, in checking publicly available state databases with the vin, ... Read More Google - Jun 5, 2025
Great service from sales department on the sale of my Honda clarity! And great assistance from service too. We appreciate the time they took to buy our car.
Nice vibe walking into the showroom. My salesman, Perry, came in on his day off to help me out. Very positive experience, although I was having a terrible time making a decision. The finance guy, Dan, was really nice and easy to talk to. Perry even drove the vehicle several hours to my home to make sure it fit in the garage! After the sale I called back with several questions and everyone was very nice and responsive.
I'm sure many people have had great experiences, but this is my experience. I found a vehicle online that was in my budget and a great deal. After a week of receiving numerous phone calls and emails, I made an appointment the day before going to check out the vehicle and everything sounded great. Once I arrived, and after the introduction, I was told, " I really wish you would've called or texted about the vehicle." Then I was told that the vehicle hadn't gone through the dealership inspection, which I believe is what the person ... Read More Google - Nov 9, 2024
I chose Jared Hieb based on DealerRater, and it was the best decision! Jared is down-to-earth, knowledgeable, personable, and transparent. He didn't rush us through the decision, didn't "play games" or push, and I felt comfortable asking questions. I'm really happy with the experience and my purchase, thank you!
I applied because my brake system light was on, the employees of the Honda dealer told me that the brake fluid needed to be replaced and the light bulb was bad. they replaced the brake fluid and the next light is on, I don't know why I paid the money
Very easy process. Helpful and I felt comfortable making the purchase. I found the deal to be fair.
Excellent help and service. Very helpful during the entire period of searching for a vehicle
Had a great experience purchasing my Honda Pilot with Jared Hieb at St. Cloud Luther Honda. He knew quite a bit about the vehicle and explained all the features well. I would recommend Jared and Luther Honda.
When interacting with Jared, I felt like he really cared. He was effective with me purchasing the car of my choice.
Everything was very good Jared did awesome job and explained everything to we would call on him again
We worked with Jared to purchase our new vehicle. He clearly communicates what is possible and was very thorough in his explanations.
If I could give it zero stars, I would. I was inquiring about a vehicle, however I’ve been harassed by Haley Wilson continuously.! It is very disrespectful and I will never give Luther Honda any of my business because of these interactions by email.
I always do inspection of my vehicle. Recently I had oil change done here and after 5 days I open engine hood and I found lots of oil on transmission area and I also notices that the transmission oil cap on top seating next to the hole where that cap supposed to be. Oil was all around that area. Now I don't even know what oil lever situation for transmission oil. Since I bought my car, no one has touched or worked on my vehicle other then Hond dealership but I lost the trust with this guy's. I have ... Read More Google - Apr 25, 2024
Stephan was fabulous to work with. He answered all our questions and made the purchase of a new vehicle easy and uncomplicated. We will not hesitate to purchase from him and Luther Honda again.
Great communication. I really like reviewing the work to be performed and the reviewing the cost associated prior to starting the work. Accomplished the work in the agreed upon time frame.
They are quick with their responses and with their resolutions to any problem that you present to them.
This was my first time at this dealer. I brought my 2013 CRV in for service and had a perfect experience with the staff. Service went great and timely.
We always receive prompt, professional service at Luther St. Cloud Honda! Pat Doroff did an awesome job helping us get into our new lease of a 2024 CR-V. He answered all our questions and was great to work with. We highly recommend Luther St. Cloud Honda.
Fantastic customer service, Corey Jansky is the best! Corey stayed at my price point and found a vehicle I am very happy with.
Andrew did a excellent job and was very professional. I would recommend him to anyone.
Very good dealership for efficiency, explaining and attentive I was well pleased with Todd Great
Corey was very friendly, did a great job in informing us about the CRV. He explained information about the vehicle and was very helpful.
Quick and friendly service. Also, very knowledgeable. I would highly recommend a friend to shop for a car here!
Andrew was wonderful to work with! He knows his cars and answered all of my questions! The service was top notch from the moment I drove up with my old car and left in my new car. Thank you Andrew!!
Pat did a very good job with finding the vehicle and features we wanted. He was both professional and pleasant. I would highly recommend him to a friend looking to purchase a vehicle.
Corey did amazing at finding the best deal along with the vehicle I wanted. He was also excellent with getting back to me whenever I had questions. Will definitely be working with him again in the future.
I had a very pleasant experience buying my vehicle at Luther Honda. The team was very professional and efficient in completing this transaction.
I brought my 2017 ridgeline in for a new battery and wheel alignment.I spent $366.90 for that service. There was a recall on the rear camera harness and the dealership was going to replace the harness.I never had a problem with the rear camera.I left the dealership and went to another business and when I put it reverse I noticed I had slight blockage on the bottom of the view. I drove back to dealership told MR Van Dorn about it he said that normal .I’ve owned the truck for seven years and never had that problem.
The service personnel are friendly and helpful and really care. I trust him completely. That’s all that needs to be said